This Privacy Policy outlines the practices and policies of ChatGenie, the AI assistant chatbot, regarding the collection, use, and protection of user data. By using ChatGenie, you consent to the data practices described in this policy.
Information Collection
User Interaction: ChatGenie operates on various third-party platforms, including but not limited to WhatsApp, email, and Google Chat. When users interact with ChatGenie through these platforms, ChatGenie may come in contact with incidental user data provided by the user or the platform. This data may include identifying information used by the platforms, such as names, emails, phone numbers, and any other information disclosed during the conversation.
Third-Party Services: To provide optimal user experience and service, ChatGenie may utilize third-party services, including large language models, other AI services, and cloud infrastructure services. These services may be provided by companies such as Google and OpenAI.
Data Usage and Retention
Chat Data: ChatGenie retains the content of the chat for a period of up to 30 days. This data is used for servicing the user, improving the service, and analyzing user needs and preferences.
Service Improvement: ChatGenie may use chat data to improve its AI capabilities, enhance user experience, and develop new features. However, any data used for these purposes will be anonymized and aggregated to protect user privacy.
Third-Party Data Sharing
User Data Sharing: In order to effectively serve the user’s needs, ChatGenie may be required to share user data, including chat data, with third-party service providers. These third parties, such as Google and OpenAI, have their own privacy policies governing the use and protection of user data. ChatGenie does not take responsibility for the actions or privacy practices of these third-party providers.
Data Security
Data Protection Measures: ChatGenie takes reasonable measures to safeguard user data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure. Therefore, while ChatGenie strives to protect user data, it cannot guarantee absolute security.
Your Rights
User Rights: As a user, you have the right to access, correct, or delete your personal data held by ChatGenie. For any requests related to your personal data or inquiries about this Privacy Policy, please contact us using the information provided below.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or the data practices of ChatGenie, please contact us at: